Cookie Policy

1.1  The definitions and rules of interpretation in this clause apply in this policy. These are complementary to the definitions and rules of interpretation set out in our Terms of Use.

Applicable Privacy Legislation: includes the UK GDPR, the EU GDPR, the CCPA, and similar regulations.

Approved third parties: include our vendors, service providers, and advertising partners that have been selected and vetted by us.

Boex: includes Boex Limited (Ireland), Boex Limited (UK), Boex Canada Inc. (collectively, “Boex”, “we”, “us”, and “our”).

Cookies: have the meaning set out in clause 2.

Services: includes our websites and Services set out in Terms of Use.

Visitor: means you, a person, your computer or other devices, and the web browser application that you use to access and interact with our services (collectively, “visitor”, “you”, “your”, and “yours”).

2.1  The following are the technologies (collectively, “cookies”) that we and approved third parties use to collect information through our services automatically:

a)  cookies (also known as web cookies, browser cookies, Internet cookies) are small blocks of data created by a web server while a visitor is browsing a website and placed as text files on the visitor’s device by the visitor’s web browser application. More than one cookie may be placed on a visitor’s device during a single visit session. You can learn more about cookies by visiting allaboutcookies.org or knowcookies.com websites.

b)  web beacons (also known as pixel tags, tracking GIFs) are typically used to demonstrate that a website (or an email) was accessed and interacted with, or that a specific content was viewed or clicked, normally to compile statistics about the usage of websites and the success of marketing campaigns.

c)  browser storage (also known as locally stored objects or local storage in the web browser application), functions like cookies but enables the storage of larger amounts of data.

d)  session data is any and all data that was created, placed, and collected throughout the duration of a single or multiple visit sessions by one or more visitors accessing and interacting with the website. Session data may include clicks, touches, mouse movements, scrolls, and keystrokes as performed by the visitor while accessing and interacting with our services.

e)  chatbots are messaging features that may be provided to visitors on our websites for visitors to use to get information and support. When visitors use these features, they may not be communicating with a human.

3.1  The following are the types of cookies that we use in our services:

a)  Essential - cookies that are necessary to provide our services. This category is always enabled on our services and cannot be deactivated. Cookies in this category are usually set in response to your actions on our services, such as setting your privacy preferences, signing in, changing the language, or filling in forms.

b)  Functional - cookies that help us provide useful features on our services: remembering your preferences, displaying relevant or external content, launching messaging features. Approved third parties may also set these cookies to provide certain features on our services. If you do not allow these cookies, then some or all of these features may not function properly.

c)  Performance - cookies that provide anonymous statistics about how visitors access and interact with our services so we can improve the experience, usability, and performance of our services. Approved third parties may perform analytics on our behalf, but they cannot use your data for their own purposes.

d)  Advertising - cookies that may be set throughout our services by us or approved third parties, and help us deliver relevant marketing content. If you do not allow these cookies, you will experience advertising that is less relevant to you.

3.2  The following are some of the purposes for the use of cookies in our services:

a)  to uniquely identify and recognise your web browser or devices, learn more about your interests, as well as to provide you with essential features in our services;

b)  to recognise you when you sign in, as this allows us to provide you with recommendations, display personalized content, and provide other customized features in our services;

c)  to respect and keep track of your specified preferences, such as your language choice and select configuration options;

d)  to conduct research and diagnostics that help us to measure, analyze, and improve the performance and usability of our services;

e)  to monitor, report, and prevent fraudulent activity and improve the security of our services;

f)  to deliver content, including ads, relevant to your interests;

g)  to monitor and record the information you submit to the chatbots and use it to improve the quality of messaging features in our services.

4.1  When we are required to rely on your consent to the use of cookies in line with our obligations under Applicable Privacy Legislation, such consent will be effective for 365 days. After 365 days have passed since obtaining your consent to cookies, we will seek to renew your consent before placing cookies that are not categorized as Essential.

4.2  Some of the cookies set by us or approved third parties are deleted at the end of your visit session, while others persist between visit sessions. Essential cookies remain on your device for up to 365 days from your last visit to our services. Other cookies remain on your device for up to 365 days from their last use.

4.3  Approved third parties may also set cookies when you interact with our services. These third parties use cookies to deliver content and perform services on behalf of Boex.

4.4  We do not knowingly share information with approved third parties through the use of cookies that would constitute a ‘sale’ of your personal information as that term is defined by the California Consumer Privacy Act (CCPA).

4.5  The following are the types of the information that we or approved third parties may collect through cookies in our services:

a)  content interaction information - content loads, views, streams, and playback details, including the duration and number of simultaneous loads, views, streams, and playback;

b)  authentication information - security credentials used, valid or invalid;

c)  device information - computer or device type, browser application, browser type and version, browser extension type and version, operating system, or time zone setting;

d)  connection information - the Internet Protocol (IP) address used to connect your computer or device to the Internet, including the information about your Internet Service Provider (ISP);

e)  location information - approximate proximity of your computer or device to the data centre serving our services or location of your computer or device based on IP address or as reported by your ISP;

f) navigation information - full Uniform Resource Locators (URL) used in navigation to, through, and from our services (including date and time) and referring websites, content you viewed or searched for, response times, download errors, and other interaction information (such as scrolls, clicks, and mouse-overs).

4.6  The following are the cookies that we or approved third parties may place when you access or interact with our services. You can learn more about how approved third parties use information collected through cookies by reviewing the privacy policies on their websites.

5.1  The following are your options for controlling the information that cookies collect about you:

a)  Cookie preference manager - you can adjust your cookie settings using the cookie preference manager available through the dedicated link in the website’s footer.

b)  Privacy Control signal - you can broadcast the Global Privacy Control (GPC) to opt out for each browser application that you use to access and interact with our services. You can learn more about GPC by visiting globalprivacycontrol.org website.

c)  Browser settings - most browser applications let you reject and clear cookies, including your browser application storage. To do this, follow the instructions in your browser application settings. You may access the 'Help' feature on your browser application to learn how you can remove cookies from your device, prevent your browser application from accepting new cookies, have the browser application notify you when you receive a new cookie, disable cookies, and when cookies will expire.

d)  Blocking images or tracking GIFs - most browser applications or devices allow you to configure your browser application or device to prevent specific images from loading on websites your visit. To do this, follow the instructions in your browser application settings.

e)  Industry group opt-out tools - you can opt out of receiving targeted ads on websites through members of the Digital Advertising Alliance (DAA) by visiting their website at aboutads.info or youronlinechoices.eu for visitors from the European Union (EU). You can also opt out of receiving targeted advertising in mobile applications through participating members of the DAA by using the AppChoices mobile application. Please note that not all approved third parties offer their own opt-out mechanisms and may not participate in these opt-out programs.

5.2  If you disable our cookies, you may experience some inconvenience in your use of our services. For example, we may not be able to recognize your computer, you may need to log in every time you visit our services, some features and services may not work, and you might also have to manually adjust your preferences or settings every time you visit our services.

5.3  If your browser application includes Intelligent Tracking Prevention (ITP), preferences specific to our services may reset on an ongoing basis. These resets are managed by your browser application, not by us. You can learn more about ITP by visiting webkit.org website.

6.1  For more information regarding the collection, processing, and sharing of your personal data please read through our Privacy Policy. 

6.2  For questions or concerns regarding the processing of your personal data, please contact us by using the options set out in clause 8 of our Privacy Policy.

7.1  We may update this policy to reflect changes in legal, regulatory, or operational requirements. Significant updates will be communicated with reasonable notice throughout our services.